Shipping Policy

Effective Date: November 2025
Website: https://delxury.com

At D&E Luxury, we ensure that your handbags arrive safely, quickly, and in perfect condition. Please read our shipping policy for details on delivery options, timelines, and international shipping.

1. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.
You will receive an email notification once your order has been shipped.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

Domestic Shipping (Netherlands):

Standard Shipping: 3–5 business days
Express Shipping: 1–2 business days

International Shipping:

Standard International: 7–14 business days
Express International: 3–7 business days (depending on destination)

Delivery times may vary due to customs, holidays, or unforeseen delays.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.
Free standard shipping may be offered for orders over a specified amount — check current promotions on our website.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.
You can track your package directly through the courier’s website.

5. International Customs & Duties

International shipments may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.
D&E Luxury is not responsible for delays caused by customs clearance.

6. Lost or Damaged Shipments

D&E Luxury ensures all packages are securely packed.
If your order arrives damaged or is lost during shipping, please contact us within 48 hours with your order details and photos.
We will assist you with a replacement or refund as quickly as possible.